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Experiencing errors?  Need help figuring out how to do something or are you just looking for general information on a specific product?  We offer several support options depending on what product you are using.

<<< Choose the product you are using on the left side of the screen to see what support features are available for it.

Below is a list of the support features we offer with a brief description of each:

Knowledge
Common errors, product issues, How To documentation and product help files are available by product.

E-Mail
If your issue is not of a time-critical nature, you can send us an e-mail by using the e-mail submission form available for each product.

Phone
If you are looking just for a way to get help via phone, you can call Technical Support and talk live to a support representative.

Important Information Imaging Attachments Patch (Audatex Estimating 6.0)
This patch resolves an issue where Audatex Estimating may not work properly after navigating to the attachments page.
6/18/2009
Links Version 5.0.6 Zip Code Table (CD - DVD) Patch
Select this item when directed to do so by Audatex.
1/30/2009
Audatex Estimating CDTools (version 1.6)
Select this item when directed to do so by Audatex.
7/2/2009
Important Information Frequently Asked Questions (FAQ) Page
Answers to the most frequent "how to" questions asked of our Client Services Technical Support team.
11/5/2007
Audatex Database Reference Manual for Cars & Light Trucks
Audatex's Database Reference Manual provides insight into the Audatex estimating database, plus included operations, formulas and calculations.
3/3/2010


© 2006 Audatex North America, Inc.